Customer Complaints

If you are unsatisfied with the service you have received, and you have not been able to reach a resolution via our online ticketing system, you can make a formal complaint by writing to the relevant department at the following address, including your account information, and detailing the outstanding complaint.

Live Networks Ltd
Unit 2D
Morfa Clwyd
Marsh Road
Rhyl
LL18 2AF

We will acknowledge your complaint within three working days, an investigation will be carried out into the issues raised and a full response will be provided within five working days. Where the issue is particularly complex it may take longer to respond. If this is likely, we will provide information on the action which will be taken and advise when you can expect a full response.

  • 0 brukere syntes dette svaret var til hjelp
Var dette svaret til hjelp?

Relaterte artikler

Terms of Service - Master agreement

TermsAs a web solutions provider, Netserve Consultants ltd and Live Networks Ltd offers its...

Privacy Policy

This privacy policy sets out how Domain City a sister company of Netserve Consultancy Ltd uses...

Environmental Policy

Netserve Consultancy, Domain City and NW Colo Ltd are committed to playing there part to reduce...

Billing Policy

TermsInvoicing is done by either e-mail or postal mail. You can change or modify this at anytime...

Acceptance Policy

As a web solutions provider, Live Networks  offers its customers the means to acquire and...