Relay Mail Server (Resolved)
  • Priority - Critical
  • Affecting Server - 59
  • Reported this morning, We are experiencing issues with our relay mail cluster we hope to have this restored shortly.

  • Date - 01/12/2014 09:30 - 01/12/2014 10:00
  • Last Updated - 02/12/2014 15:00
Power Cut (Resolved)
  • Priority - High
  • Affecting System - Network Wide
  • At 22:00 GMT on the 4/09/2014 was a power cut this unfortuately damaged one of our core UPS's which had be taken out for Maintaince. Due to the UPS failure it had a knock on effect but all systems should be restored if you are having issues with mail this should be fixed but running slower than normal but will be back to full function in the next few hours.

    Thanks
    Support

  • Date - 04/09/2014 22:21 - 05/09/2014 22:30
  • Last Updated - 05/09/2014 16:32
We Are Currently Experiencing Email Issues (Resolved)
  • Priority - Critical
  • Affecting Other - Mail Server Cluster
  • we are currently experiencing issues with one of our mail servers this should be resolved shortly
    Sorry for any inconvenience caused

    Thanks
    Support

  • Date - 24/04/2014 13:32
  • Last Updated - 30/04/2014 17:13
IMAP Connection Issues (Resolved)
  • Priority - Critical
  • Affecting System - IMAP Services
  • As of 15:15 today we have a a number of reports of issues connecting to IMAP mail boxes we are working to fix the problem as soon as possible.

    Thanks

    Support

  • Date - 28/05/2013 14:31
  • Last Updated - 13/12/2013 17:58
EMAIL Services Effected (Resolved)
  • Priority - Critical
  • Affecting Other - Mail Server Cluster
  • Due to a disk failure over the weekend we are having issues with delivering mail to customers.

    This will hopefully be resolved by 14:30 We are working as fast possible to fix this issue.

    Apologies to all our customers for the inconvenience this may cause.

    Thanks

    Support

     

    EDITED: 14:31 email services should be running but we expect slow mail services for the next 12 hours.

  • Date - 21/09/2012 21:30 - 28/05/2013 14:34
  • Last Updated - 24/09/2012 13:30